Customer Testimonials

Testimonials

Hi, 
I have never received such quick service like this in my life. I ordered this lens late Monday night and received it Wednesday. Fastest service by far, and your price was 100.00 less than everybody else. I was hesitant to order at first, thinking it was too good to be true. Thank you so much for this incredible high level of service. Many retailers could learn from you. this was my first, but definitely not my last transaction with your organization. Happy Holidays.

Regards,
John Jensen

Just a short note to thank you for your excellent service. The order mentioned was placed on Thursday AM, Feb. 14. and I was shocked (delightfully) to receive it at 10AM on Monday, Feb. 18. Your internet desk confirmed to me it was shipping on Friday PM the 15th, which it did.

I have always experienced pleasant and helpful people on your internet desk, and my orders have always been carefully packaged and shipped promptly. It is great to deal with a Company that obviously cares about customer service.

Many thanks,
Ed Knight

Dear Vistek,

I recently ordered a variety of video equipment from Vistek. This equipment is to be used on projects sponsored by the Municipality of Pangnirtung with whom I am employed.

I'm pleased to report that our dealing with Vistek was very satisfactory and it now appears we wish to continue purchases from Vistek. How do we go about setting up an account for that we can be invoiced in future rather than using charge cards?

Chris Heide, Coordinator
Making Connections
Pangnirtung, NU
867-473-8020

I am writing you this feedback to say CONGRATULATIONS to Vistek! for the outstanding customer support and the way that your peoples help me the have the Panasonic DMWMCFX30 Marine Case on time. I've received the next day.

The peoples can make the difference, between an ordinary company and an extraordinary one like Vistek.

Ioan Ripas
Montreal, QC

We needed two very popular cameras in a pinch and couldn't find anyone who had them in stock. Vistek worked with us to make sure we got the cameras in an exceptionally short amount of time. Their customer service was fantastic, and everything went smoother than expected. We are very grateful to Vistek for their diligence. They are now our first choice for audio-visual equipment!

Thanks again,

Chris

I ordered a Canon battery charger from the website -- I was extremely pleased with the result. Not only was the product easy to find on the website, the email notifications about the delivery, the online tracking, and the speed with which my order was processed was exceptional. The fact that my small item was delivered to my door and I didn't have to go to a postal outlet to pick it up was also a great benefit to me!

I appreciate the service and look forward to purchasing from Vistek again!

Emily De Rocher

Thank you for your help in processing our first order with Vistek via the web site. We were able to make timely use of what you brought together. The one item not available for the first shipment even showed up much earlier than expected. This help us greatly.

This experience is 400% better than our last year with CDW.

Thank you and your company for making a difference.

We are already clients of your camera rental department. We have rented large packages 4 times since 1999. We have used this equipment in the production of photo stock used in 4 recent CD productions.

 

We are very happy to be able to do business with you and your company and keep on making a difference.

I hope you had a very Merry Christmas and we wish you a Happy New Year!

Sincerely,

Don MacLean, attaché
Marie-André Ostiguy
Concert Pianist & Composer

Thanks so much for all your help. It's too bad there are not more companies like yours who take the little extra time and effort to help a customer.

I greatly appreciate it.

Jim

What a surprise to get an apparently "out of stock" order just at the last moment before the end of the year.

Thanks very much from a happy customer.

Fraser

I sincerely appreciate your thorough investigation and prompt responses regarding the poster size darkroom paper!! I am currently quite content using film (rather than digital) and am finding it increasingly difficult to find products and supplies. and am also finding sales people less helpful, and perhaps less interested in my "archaic" inquiries as marketing is certainly geared towards digital sales. So, to have your friendly, prompt, researched, accurate and detailed replies is greatly appreciated!

Thank you sooooo very very much for this great news!

You have been very kind and attentive with this order and for that I really thank you! If every company had a person like you working for them, doing business would be wonderful! I mean it!

You deserve a BIG PAY RAISE!

Thank you very much and may God Bless you!

Mariam

I have been impressed with the quick follow up from you people and have no doubts that I will be placing more orders with you in the future.

Thanks,

Douglas

I just wanted to say thanks for your service. I realize these things can sometimes be out of your control, and you've been wonderfully helpful. I will be buying things in the future from you and recommending you.

As always, I'm very happy with Vistek's service.

Cheers!

Peter

Great service as usual, thanks!

Robert

Many thanks for your personal help with this - it is almost surprising to have this much personal service these days   speaks very well of you and Vistek.

Thanks for the friendly service; I won't hesitate to order from you again and I will definitely suggest your company to anyone else looking for photography supplies.

Darren

Just a quick note to say "thank you" for the fast and efficient service.

Bill

Thanks you for the good service I just receive my order this morning a very happy customer.

Antoine

Again, I would like to thank you for all of your assistance, and I will surely be purchasing from Vistek in the future!

Smooth transaction, fast delivery You guys rock!

Thank you Vistek.

My package just arrived and I sincerely want to thank for getting it to me so promptly. I appreciate your attention to my online order. I had my doubts but rest assured I look forward to doing business again with you in the near future.

Thank you and have a wonderful holiday!

April

Thanks again, for the incredibly fast service. The package already arrived, this morning. I love dealing with Vistek and recommend it to all of my photographer friends.

Peter

I am not sure if this message will reach whoever is responsible for internet orders, but I just wanted to say thanks so much for amazing service! I am a repeat customer and have been ordering from Vistek for a few years now, and the service I have received has always been excellent, so again I just want to say THANKS!

You're the best. It's a pleasure to deal with Vistek.

Thank you very much.

K.

Thank you for your help and I look forward to doing business with you folks again.

Geoff